Support & Contact
Need help? We are here to assist.
Email us at
support@logicloftgames.comCommon Questions
How do I reset my game progress?
Your progress is saved on your device and also mirrored to our servers — including when you play as a guest, since our games create an anonymous account for you automatically. On the web, clearing your browser's site data for logicloftgames.com resets the copy on your device; if you are signed in, your streaks and scores will sync back down the next time you play. To remove the copy on our servers as well, delete your account from the in-game Settings menu — see account deletion for the steps for each game.
The game won't load — what should I do?
First, try a hard refresh (Cmd+Shift+R on Mac, Ctrl+F5 on Windows). If that does not help, check whether your browser is blocking third-party storage — our games rely on localStorage to save your place in the puzzle you are working on. Brave and Safari with strict privacy mode often need a per-site exception. If the issue persists across browsers, please email us with your device and OS version so we can reproduce it.
How do I delete my account?
We take your data seriously. If you are signed in, you can do it yourself: open the in-game Settings menu and tap Delete account. That closes your account immediately; the associated data is fully purged within 30 days, as set out in our Privacy Policy. If you play as a guest, or you cannot reach that menu, email support@logicloftgames.com and we will remove your account and all associated leaderboard entries within 30 days. See our Privacy Policy for what we store and why, or the account deletion page for per-game steps.
Where can I report a bug or request a feature?
We read every email. Send us as much detail as you can — the game, your platform (web, iOS, or Android), what happened, and what you expected. Screenshots help. We typically respond within one to two business days.
New to our games?
Start with our beginner guides: How to play Pairdle or How to play Epic Words. You can also browse the full lineup on the Play page.